Chamberlain Coffee sold to Emma’s fans, then 10,000 stores.
About $22M in 2024 revenue, at a loss. Then it cut back to profit, fewer retailers and its own cafés.
BLOOM10X did not work with Chamberlain Coffee. This breakdown uses public sources only, linked below.
- Dec 2019Launches online to about 70,000 Instagram followers
- Jun 2023Trivia stunt video filmed in Walmart
- 2024About $22M in revenue, at a loss
- Late 2024Profit put ahead of growth
- Jan 2025First café opens in Los Angeles
- May 2026Standalone café on Abbot Kinney, Venice
The audience is not the margin.
Five plays, including the pullback.
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Tease on Instagram, then drop
The account teased mugs, tumblers and coffee for two weeks. On Dec 22, 2019 the site went live to its nearly 70,000 followers, selling bundles of steeped coffee bags at about $2 a bag (Refinery29, Dec 2019).
Copy this: open the brand’s account two weeks before launch, post the product, and send every follower to one launch date.
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Make the founder the recipe
Many of the brand’s YouTube videos are how-tos “with emma chamberlain”; the matcha latte one has 257K views (YouTube). The product page carries “Make Emma’s cinnamon bun latte” and lists the blend as “Created with love, by Emma Chamberlain” (chamberlaincoffee.com).
Copy this: put a founder recipe or routine on each product page. It answers “how do I use it?” in the founder’s voice.
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Go wide in retail, fast
The brand went from 500 to 10,000 stores in one year, including Target, Whole Foods and Walmart; retail became its biggest channel (Business Insider, Mar 2025). One of its two most-viewed YouTube videos is Emma running trivia for customers inside a Walmart (513K views).
Copy this: before you add stores, film the founder in the first one. Then use the clip in ads that point to the store finder.
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Then pull back to profit
2024 ended at a loss on about $22M in revenue, blamed on co-packer problems that caused stock shortages and on executive changes. The brand now puts “profitability over growth,” with fewer retailers and fewer products (Sprudge, Mar 2025).
Copy this: add retail doors only as fast as supply and margin allow. Out-of-stocks in new stores cost more than a slower launch.
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Bring fans in person, then drop flavors
The first café opened in Los Angeles in January 2025 (Business Insider); a standalone café on Abbot Kinney opened May 7, 2026 (Time Out). Online, the hero says Strawberries & Cream “returns” for a limited time.
Copy this: run seasonal flavors as dated returns, and email past buyers of that flavor first.
Fast store growth, slow revenue.
Revenue
Stores and what sells
“Have I regretted it before? Yes. It’s been the hardest thing I’ve ever done.”
The subscription sits above one-time.
On the Medium Roast page, subscribe-and-save is pre-selected and the button shows the subscribed price. Tap a number to see each part.
- 1The discount first“Save 10% on every order”: $18 against $20 for a 10oz bag.
- 2The exit is easy“Text us anytime to modify, skip, or cancel” answers the fear of being locked in.
- 3A default rhythmDelivery every 30 days, set for you in a dropdown.
- 4One-time is secondThe $20 option sits below, unselected.
- 5The price on the button“Add to cart - $18” shows the subscribed price.
- 6BNPL, quietlyPay in 4 on orders over $35, below the button.
- 1Proof above the price4.8 stars from 860 reviews; the homepage shows 4.62 from 21,700.
- 2$2 a bag to subscribeOur math: $20 − $18 = $2, or $1.80 an ounce against $2.00.
- 3$24 a year for stayingOur math: $2 × 12 deliveries at one every 30 days.
- 4Shipping is the real gapOne-time orders ship free from $75. Our math: 4 bags at $20 = $80 to clear it.
- 5Twice the email discountSubscribing saves 10%; the email popup offers 5%. Our math: 10% ÷ 5% = 2x.
Our wireframe of chamberlaincoffee.com/products/medium-roast-coffee-blend and the homepage on Nov 10, 2026. Not a copy of their page.
Its subscription ad, taken apart.
Live since May 7, 2026. Tap a number to see what each part does.
- 1An evergreen adStarted May 7, 2026 and still active six months later, with several versions.
- 2Three objections in one line“Up to 10% off, free shipping and no strings attached.”
- 3The offer on the image“10% off + free shipping” over a breakfast still life. No founder on screen.
- 4The headline is the mechanic“Subscribe and save,” not a flavor.
- 5Straight to a productShop Now opens the Medium Roast page, where subscribe is pre-selected.
Rituals, boxes and a Pinterest drop.
34 active US ads. 8 headlines use the word “ritual.”
“Meet The Fall Box”
A seasonal box of best-sellers, linked to a subscription mystery box page. A box turns a $20 bag into a bigger first order.
“Welcome to Wilderkind.”
“A coffee ritual inspired by the outdoors, picnic mornings and a little imagination, created with Pinterest.” It links to a Pinterest collection, and a Wilderkind banner tops the homepage.
Started Oct 2, 2026. We don’t show this one: its image is a person.
Ad screenshots from the Meta Ad Library, active US ads, taken Nov 10, 2026. Click an image to enlarge.
Its two most useful videos.
Read it with four caveats.
- Most numbers come from a leaked deck. Revenue, store counts and the café forecast were reported from investor materials, not audited accounts.
- 12M subscribers don’t follow the brand. The brand channel has 33K. Fans of a person are not automatically customers of a product.
- The founder is part-time. Emma put the business at about 40% of her working time in 2023. A brand that leans on one face depends on that time.
- Clipping: clipping.net lists “Emma Chamberlain” as a creator campaign (clipping.net). That is her content, not the coffee brand, and shows no brand-paid program. Weak evidence.
- What we’d change: run the founder how-tos as partnership ads from Emma’s handle, pointed at the subscribe page. Her audience is the asset; the brand page reaches far fewer people.
Seven moves for a $1M–$10M brand.
- Pre-select subscribe and show the subscribed price on the button. Conversion
- Say how to skip or cancel right under the subscribe option. Retention
- Make the subscription discount bigger than the email discount. Raise order value
- Put a founder recipe on every product page. Shopify development
- Run founder videos as partnership ads from the founder’s handle. Partnership ads guide
- Work out what a subscriber is worth before you pay to win one. LTV calculator
- Add retail doors only as fast as supply and margin allow. Margin calculator
Where every number comes from.
- “Internal Documents Don’t Paint A Rosy Picture Of Chamberlain Coffee,” Sprudge, Mar 21, 2025 (citing Natalie Jarvis, Like and Subscribe, The Ankler). sprudge.com
- Lucia Moses, “Leaked pitch deck reveals how influencer Emma Chamberlain planned to grow her coffee brand to $33M in revenue this year,” Business Insider, Mar 20, 2025. businessinsider.com
- “Emma Chamberlain High-Key Regrets Starting Her Coffee Company,” Sprudge, Dec 6, 2023 (Colin and Samir podcast). sprudge.com
- Michelle Santiago Cortés, “Emma Chamberlain Dropped A Coffee Brand Over The Weekend, This Is Not A Drill,” Refinery29, Dec 2019. refinery29.com
- “Influencer Emma Chamberlain is opening a delightful coffee shop in Venice’s iconic Abbot Kinney,” Time Out Los Angeles, May 2026. timeout.com
- Chamberlain Coffee, homepage and Medium Roast product page (prices, subscription, reviews, email offer), viewed Nov 10, 2026. chamberlaincoffee.com
- Chamberlain Coffee and Emma Chamberlain YouTube channels (subscriber counts, video views and dates), viewed Nov 10, 2026. youtube.com/@chamberlaincoffee · youtube.com/@emmachamberlain
- Meta Ad Library, active US ads for the Chamberlain Coffee page, viewed Nov 10, 2026. facebook.com/ads/library
- Clipping, creator campaign listings, viewed Nov 10, 2026. clipping.net