Brand breakdown · Coffee and matcha

Chamberlain Coffee sold to Emma’s fans, then 10,000 stores.

About $22M in 2024 revenue, at a loss. Then it cut back to profit, fewer retailers and its own cafés.

BLOOM10X did not work with Chamberlain Coffee. This breakdown uses public sources only, linked below.

Online, then stores, then cafés
  1. Dec 2019Launches online to about 70,000 Instagram followers
  2. Jun 2023Trivia stunt video filmed in Walmart
  3. 2024About $22M in revenue, at a loss
  4. Late 2024Profit put ahead of growth
  5. Jan 2025First café opens in Los Angeles
  6. May 2026Standalone café on Abbot Kinney, Venice
$22M2024 revenue, up 14% on 2023, with an operating lossSprudge, citing The Ankler · Mar 2025
10,000Stores, up from 500 in one yearBusiness Insider · Mar 2025
12MSubscribers on Emma’s YouTube; the brand channel has 33KYouTube · Nov 10, 2026
34Active US Meta ads from the brand pageMeta Ad Library · Nov 10, 2026
The numbers

The audience is not the margin.

20xStore count growth in one yearOur math: 10,000 ÷ 500 = 20Business Insider · Mar 2025
$2,200Revenue per store per year, at most. Online sales are in the total tooOur math: $22M ÷ 10,000 stores = $2,200Sprudge / Business Insider · Mar 2025
364Emma’s YouTube subscribers for each subscriber on the brand’s channelOur math: 12M ÷ 33K = 364YouTube · Nov 10, 2026
$306KYearly EBITDA the first café was forecast to make. A forecast, not a resultOur math: $1.8M revenue × 17% margin = $306KBusiness Insider · Mar 2025
+50%Revenue growth its deck forecast for 2025, to over $33MBusiness Insider · Mar 2025
40%Share of Emma’s working time on the coffee company, in her wordsSprudge, citing Colin and Samir · Dec 2023
The plays

Five plays, including the pullback.

  1. Tease on Instagram, then drop

    The account teased mugs, tumblers and coffee for two weeks. On Dec 22, 2019 the site went live to its nearly 70,000 followers, selling bundles of steeped coffee bags at about $2 a bag (Refinery29, Dec 2019).

    Copy this: open the brand’s account two weeks before launch, post the product, and send every follower to one launch date.

  2. Make the founder the recipe

    Many of the brand’s YouTube videos are how-tos “with emma chamberlain”; the matcha latte one has 257K views (YouTube). The product page carries “Make Emma’s cinnamon bun latte” and lists the blend as “Created with love, by Emma Chamberlain” (chamberlaincoffee.com).

    Copy this: put a founder recipe or routine on each product page. It answers “how do I use it?” in the founder’s voice.

  3. Go wide in retail, fast

    The brand went from 500 to 10,000 stores in one year, including Target, Whole Foods and Walmart; retail became its biggest channel (Business Insider, Mar 2025). One of its two most-viewed YouTube videos is Emma running trivia for customers inside a Walmart (513K views).

    Copy this: before you add stores, film the founder in the first one. Then use the clip in ads that point to the store finder.

  4. Then pull back to profit

    2024 ended at a loss on about $22M in revenue, blamed on co-packer problems that caused stock shortages and on executive changes. The brand now puts “profitability over growth,” with fewer retailers and fewer products (Sprudge, Mar 2025).

    Copy this: add retail doors only as fast as supply and margin allow. Out-of-stocks in new stores cost more than a slower launch.

  5. Bring fans in person, then drop flavors

    The first café opened in Los Angeles in January 2025 (Business Insider); a standalone café on Abbot Kinney opened May 7, 2026 (Time Out). Online, the hero says Strawberries & Cream “returns” for a limited time.

    Copy this: run seasonal flavors as dated returns, and email past buyers of that flavor first.

The curve

Fast store growth, slow revenue.

Revenue

2023$19M 2024~$22M 2025$33M+ Bars to scale. 2025 outline is the deck’s forecast.
Sources: Sprudge, Mar 21, 2025 (2023 and 2024, citing The Ankler); Business Insider, Mar 20, 2025 (2025 forecast).

Stores and what sells

Stores, one year apart Before500 After10,000 Retail sales mix ⅓⅓⅕ Ready-to-drink · packaged coffee · matcha · rest Shares are “about a third” and “a fifth.”
Source: Chamberlain Coffee investor deck, reported by Business Insider, Mar 20, 2025. Our chart; the rest is our subtraction.
“Have I regretted it before? Yes. It’s been the hardest thing I’ve ever done.”
Emma Chamberlain on the Colin and Samir podcast, quoted by Sprudge, Dec 6, 2023
Buy box and CRO

The subscription sits above one-time.

On the Medium Roast page, subscribe-and-save is pre-selected and the button shows the subscribed price. Tap a number to see each part.

Screenshot: Chamberlain Coffee Medium Roast buy box on mobile with subscribe and save benefits, delivery every 30 days, one-time purchase at $20, Add to cart $18 and pay in 4
  1. 1
    The discount first“Save 10% on every order”: $18 against $20 for a 10oz bag.
  2. 2
    The exit is easy“Text us anytime to modify, skip, or cancel” answers the fear of being locked in.
  3. 3
    A default rhythmDelivery every 30 days, set for you in a dropdown.
  4. 4
    One-time is secondThe $20 option sits below, unselected.
  5. 5
    The price on the button“Add to cart - $18” shows the subscribed price.
  6. 6
    BNPL, quietlyPay in 4 on orders over $35, below the button.
chamberlaincoffee.com/products/medium-roast-coffee-blend · mobile · Nov 10, 2026
  1. 1
    Proof above the price4.8 stars from 860 reviews; the homepage shows 4.62 from 21,700.
  2. 2
    $2 a bag to subscribeOur math: $20 − $18 = $2, or $1.80 an ounce against $2.00.
  3. 3
    $24 a year for stayingOur math: $2 × 12 deliveries at one every 30 days.
  4. 4
    Shipping is the real gapOne-time orders ship free from $75. Our math: 4 bags at $20 = $80 to clear it.
  5. 5
    Twice the email discountSubscribing saves 10%; the email popup offers 5%. Our math: 10% ÷ 5% = 2x.

Our wireframe of chamberlaincoffee.com/products/medium-roast-coffee-blend and the homepage on Nov 10, 2026. Not a copy of their page.

Ad anatomy

Its subscription ad, taken apart.

Live since May 7, 2026. Tap a number to see what each part does.

Screenshot: Chamberlain Coffee Meta ad, Subscribe to Chamberlain Coffee or matcha and enjoy up to 10% off, free shipping and no strings attached, image reading 10% off plus free shipping, headline Subscribe and save, Shop Now, started May 7, 2026
  1. 1
    An evergreen adStarted May 7, 2026 and still active six months later, with several versions.
  2. 2
    Three objections in one line“Up to 10% off, free shipping and no strings attached.”
  3. 3
    The offer on the image“10% off + free shipping” over a breakfast still life. No founder on screen.
  4. 4
    The headline is the mechanic“Subscribe and save,” not a flavor.
  5. 5
    Straight to a productShop Now opens the Medium Roast page, where subscribe is pre-selected.
Meta Ad Library, ad 909393968794993 · started May 7, 2026 · seen Nov 10, 2026
Their ads now

Rituals, boxes and a Pinterest drop.

34 active US ads. 8 headlines use the word “ritual.”

Meta Ad Library · started Oct 13, 2026

“Meet The Fall Box”

A seasonal box of best-sellers, linked to a subscription mystery box page. A box turns a $20 bag into a bigger first order.

See the ad in the Ad Library →

A limited return as the hero, 21,700 reviews under it.chamberlaincoffee.com · mobile · Nov 10, 2026
The founder’s recipe sits on the product page.chamberlaincoffee.com · mobile · Nov 10, 2026
“Created with love, by Emma Chamberlain” is listed as a product detail.chamberlaincoffee.com · mobile · Nov 10, 2026
Email gets 5%; subscribing gets 10%.chamberlaincoffee.com · mobile · Nov 10, 2026

Ad screenshots from the Meta Ad Library, active US ads, taken Nov 10, 2026. Click an image to enlarge.

From the brand’s channel

Its two most useful videos.

A game show in the retailer’s aisle, “think for a drink.” 513K views.Chamberlain Coffee’s YouTube · Jun 7, 2023
A founder how-to for matcha, about a fifth of retail sales. 257K views.Chamberlain Coffee’s YouTube · Jan 6, 2024
What doesn’t transfer

Read it with four caveats.

  • Most numbers come from a leaked deck. Revenue, store counts and the café forecast were reported from investor materials, not audited accounts.
  • 12M subscribers don’t follow the brand. The brand channel has 33K. Fans of a person are not automatically customers of a product.
  • The founder is part-time. Emma put the business at about 40% of her working time in 2023. A brand that leans on one face depends on that time.
  • Clipping: clipping.net lists “Emma Chamberlain” as a creator campaign (clipping.net). That is her content, not the coffee brand, and shows no brand-paid program. Weak evidence.
  • What we’d change: run the founder how-tos as partnership ads from Emma’s handle, pointed at the subscribe page. Her audience is the asset; the brand page reaches far fewer people.
Copy this

Seven moves for a $1M–$10M brand.

  • Pre-select subscribe and show the subscribed price on the button. Conversion
  • Say how to skip or cancel right under the subscribe option. Retention
  • Make the subscription discount bigger than the email discount. Raise order value
  • Put a founder recipe on every product page. Shopify development
  • Run founder videos as partnership ads from the founder’s handle. Partnership ads guide
  • Work out what a subscriber is worth before you pay to win one. LTV calculator
  • Add retail doors only as fast as supply and margin allow. Margin calculator

A big following, a small repeat rate?

Book a call. We’ll look at how many of your buyers come back.

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Sources

Where every number comes from.

  1. “Internal Documents Don’t Paint A Rosy Picture Of Chamberlain Coffee,” Sprudge, Mar 21, 2025 (citing Natalie Jarvis, Like and Subscribe, The Ankler). sprudge.com
  2. Lucia Moses, “Leaked pitch deck reveals how influencer Emma Chamberlain planned to grow her coffee brand to $33M in revenue this year,” Business Insider, Mar 20, 2025. businessinsider.com
  3. “Emma Chamberlain High-Key Regrets Starting Her Coffee Company,” Sprudge, Dec 6, 2023 (Colin and Samir podcast). sprudge.com
  4. Michelle Santiago Cortés, “Emma Chamberlain Dropped A Coffee Brand Over The Weekend, This Is Not A Drill,” Refinery29, Dec 2019. refinery29.com
  5. “Influencer Emma Chamberlain is opening a delightful coffee shop in Venice’s iconic Abbot Kinney,” Time Out Los Angeles, May 2026. timeout.com
  6. Chamberlain Coffee, homepage and Medium Roast product page (prices, subscription, reviews, email offer), viewed Nov 10, 2026. chamberlaincoffee.com
  7. Chamberlain Coffee and Emma Chamberlain YouTube channels (subscriber counts, video views and dates), viewed Nov 10, 2026. youtube.com/@chamberlaincoffee · youtube.com/@emmachamberlain
  8. Meta Ad Library, active US ads for the Chamberlain Coffee page, viewed Nov 10, 2026. facebook.com/ads/library
  9. Clipping, creator campaign listings, viewed Nov 10, 2026. clipping.net

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